Scams involving Kraken

In many cases, yes - and the sooner you act, the more options remain. We trace where funds moved through Kraken, request freezes and chargebacks with the banks and platforms involved, and pursue civil recovery where viable. Every Kraken case is different, so we give you a free assessment and agree any fees in writing before we begin.

Kraken is a legitimate cryptocurrency exchange, but fraudsters impersonate and abuse it - most often through phishing emails mimicking withdrawal issues. These scams happen on or around Kraken rather than by Kraken itself, which is why reporting and recovery focus on the parties who misused it.

Stop all transfers on your Kraken account, change your password, and export every transaction, chat and email as evidence. Then report it: we help you raise the complaint with Kraken and its regulator, file with the fraud authorities in your country, and open a recovery case with us.

It depends on how the money was moved and how quickly it can be traced and frozen. Blockchain tracing can surface leads within days, while bank chargebacks and civil recovery take longer. We set out a realistic timeline for your specific Kraken case during the free assessment.