Scams involving KuCoin
KuCoin is impersonated through fake trading bots and phishing campaigns.
Trace the funds
We follow money moved through KuCoin - linking accounts, devices and destination wallets or banks to build an evidence chain.
Engage the platform
We raise formal complaints and, where appropriate, disclosure requests with the platform and its regulators to freeze suspect accounts.
Recover your money
Where viable, we pursue chargebacks, civil recovery and settlement to return funds to you. Fees depend on your case and are agreed in writing before we begin.
Common KuCoin scams
These are the fraud patterns we most often see reported on KuCoin. If yours sounds familiar, you are not alone - and the money may still be recoverable.
- Fake KuCoin trading bots
- Phishing account-verification emails
- Fake giveaway campaigns
If you were defrauded via KuCoin, do this now
- 01Stop all transfers on your KuCoin account and change your password.
- 02Export and save every transaction record, chat and email.
- 03Contact us, and we will help you request a recall or chargeback from your bank.
- 04We handle the complaint to KuCoin and its regulator on your behalf.
- 05Get a free viability assessment from our investigators.
Scams involving KuCoin - common questions
Can I get my money back from a KuCoin scam?
In many cases, yes - and the sooner you act, the more options remain. We trace where funds moved through KuCoin, request freezes and chargebacks with the banks and platforms involved, and pursue civil recovery where viable. Every KuCoin case is different, so we give you a free assessment and agree any fees in writing before we begin.
Is KuCoin a scam?
KuCoin is a legitimate cryptocurrency exchange, but fraudsters impersonate and abuse it - most often through fake kucoin trading bots. These scams happen on or around KuCoin rather than by KuCoin itself, which is why reporting and recovery focus on the parties who misused it.
How do I report KuCoin fraud?
Stop all transfers on your KuCoin account, change your password, and export every transaction, chat and email as evidence. Then report it: we help you raise the complaint with KuCoin and its regulator, file with the fraud authorities in your country, and open a recovery case with us.
How long does KuCoin fund recovery take?
It depends on how the money was moved and how quickly it can be traced and frozen. Blockchain tracing can surface leads within days, while bank chargebacks and civil recovery take longer. We set out a realistic timeline for your specific KuCoin case during the free assessment.
How we can help with KuCoin scams
Whichever way the money moved, these are the recovery workstreams we bring to a KuCoin case.
Recover funds lost through KuCoin
Free, confidential assessment. Fees vary by case and are agreed in writing.
Start free consultation